Communication

5 Ways to Improve the Beginning & End of your Presentations

Last week the CFO of a mid-market company here in Manhattan invited me to attend his Quarterly Town Hall meeting. He wanted my feedback on how well his team presented. I sat in the back of the room as speaker after speaker loaded text heavy PowerPoint slides onto the screen and then began their presentation with these 8 words: I’m going to talk to you today about…(reveal an agenda slide.) Every presentation sounded like a lecture. By the end of [...]

Strategic Storytelling

In the summer of 2010 the now retired General Stanley A. McChrystal was Commander of the U.S. Forces in Afghanistan. One day, during an important briefing in Kabul, he was shown the following PowerPoint slide: It was meant to represent the most current military strategy. Upon seeing the slide General McChrystal interrupted the briefing and said: “When we understand that slide, we’ll have won the war.” The room erupted in laughter. This is a noteworthy example of what happens when [...]

How to get a stranger to watch your luggage

My work requires that I travel. A lot. I spend so much time in airports that I can recite the security announcement from memory: “Do not leave your baggage unattended. Unattended baggage will be removed or destroyed by airport security… ” A few days ago I was at LaGuardia waiting to board a flight to DC. I’d been sitting at the gate for a while. The security recording had played at least three times. Moments after the last broadcast ended [...]

You Say I’m a Bitch Like It’s a Bad Thing

Not long ago I spoke to a group of high potential women in digital media about defining their personal leadership brand. During the Q&A one woman, a Vice President, said: Look, I appreciate that many of my colleagues need to learn to “Lean In” and all that, but that’s not my issue. I’m not afraid to speak my mind. I never have been. My issue is that when I speak up I’m called a bitch. A yes. The B-word. This [...]

Make Your Presentations Pop. Think Like A Screenwriter!

Last week I met with a young manager who was frustrated by the success of a colleague: I don’t understand how she gets buy-in to the exact same ideas I try to pitch. Somehow when she explains it everyone jumps on board. I wasn’t surprised to hear this. His colleague is a phenomenal storyteller. Often the difference between a recommendation that is embraced—and one that isn’t—is the way in which it is communicated. Communicate with Narrative for Better Impact Researchers have [...]

I’ve Been Quoted in Forbes.com!

Thrilled that one of my clients thought to credit me with helping her build confidence at work. Kerri Palmer is Senior Vice President, Risk Management, and head of the Mid-Atlantic Women’s Network at Capital One. She was recently asked to be a guest blogger for Forbes / Entrepreneur. Her article: Want To Be More Confident? Stop Doing These 7 Things shares some wonderful insights. Have a read.    Share this today! Share List SGMB_URL = "http://carollempert.com/wp-content/plugins/social-media-builder/"; jQuery(".dropdownWrapper").hide(); SGMB_GOOGLE_ACOUNT = ""; [...]

Reciprocity Rules!

This year my husband and I received an adorable, yet mysterious Christmas card. It was signed by a woman neither one of us can remember ever meeting. “So”, my husband said as I placed the card on the bookshelf with all of the others, “Do you think we are subjects in a modern version of that experiment you wrote about?” He was referring to a section of an article I’d published earlier in the year about the notion of reciprocity [...]

Why Storytelling Works as a Leadership Tool

Earlier in the year I was invited to join one of my clients, as a guest speaker along side their CEO, Sean Kavanagh. The venue was a webinar for TrainingIndustry.com. Over 1,000 people registered to learn about Storytelling as a business tool. Our host started the conversation by asking: Why is storytelling so impactful? It’s a provocative question. I’ve given it a lot of thought in part, because I’ve earned my living as a storyteller and teacher of storytelling for over 2 decades. [...]

Leaders! Create unifying rituals this 4th of July

In the spring of 5th grade I overheard my mother talking to her cousin about a distant family member who’d recently passed away. He’d apparently been sick for a very long time. No one in the family could believe he lasted as long as he did. My mother was convinced that he’d “held on until his daughter was able to get the hospital.” I’d never heard of such a thing before. That someone could “hold on” was an enormous concept. [...]

Coping with Stage Fright

Last week I shared a post on the fact that Even Starts Get Stage Fright. Afterward I received dozens of requests for more tips on handling presentation nerves. Plus, a few folks sent me tricks of their own. It’s a rich topic, so here we go: Smile! Smiling is a simple, but powerful way to manage nerves, reduce stress, and look more confident. Wonderfully, research from Penn State University found a forced smile is equally as effective as a natural one! [...]