Gratitude

Become A More Effective Leader In Just 10 Minutes a Day

One of the great joys of my job is the opportunity to reconnect with participants after a program and do follow-up coaching. I always begin these sessions by asking: “What can I help you with?” Last week a leader told me that she needed to get better at having hard conversations with her employees. “I try to be direct and honest with them, but somehow the conversations always go sour.” She went on to recount the most recent dialogue that [...]