Leadership

5 Ways to Improve the Beginning & End of your Presentations

Last week the CFO of a mid-market company here in Manhattan invited me to attend his Quarterly Town Hall meeting. He wanted my feedback on how well his team presented. I sat in the back of the room as speaker after speaker loaded text heavy PowerPoint slides onto the screen and then began their presentation with these 8 words: I’m going to talk to you today about…(reveal an agenda slide.) Every presentation sounded like a lecture. By the end of [...]

Strategic Storytelling

In the summer of 2010 the now retired General Stanley A. McChrystal was Commander of the U.S. Forces in Afghanistan. One day, during an important briefing in Kabul, he was shown the following PowerPoint slide: It was meant to represent the most current military strategy. Upon seeing the slide General McChrystal interrupted the briefing and said: “When we understand that slide, we’ll have won the war.” The room erupted in laughter. This is a noteworthy example of what happens when [...]

How to get a stranger to watch your luggage

My work requires that I travel. A lot. I spend so much time in airports that I can recite the security announcement from memory: “Do not leave your baggage unattended. Unattended baggage will be removed or destroyed by airport security… ” A few days ago I was at LaGuardia waiting to board a flight to DC. I’d been sitting at the gate for a while. The security recording had played at least three times. Moments after the last broadcast ended [...]

Become A More Effective Leader In Just 10 Minutes a Day

One of the great joys of my job is the opportunity to reconnect with participants after a program and do follow-up coaching. I always begin these sessions by asking: “What can I help you with?” Last week a leader told me that she needed to get better at having hard conversations with her employees. “I try to be direct and honest with them, but somehow the conversations always go sour.” She went on to recount the most recent dialogue that [...]

Reverse Mentoring and other tips from the C-Suite

Last week I had the privilege of attending the HMG Strategy Summit of America. 400 CIOs and other technology leaders spent the day sharing ideas, insights and best practices. During the final networking session of the day I became curious about what people had learned and started asking folks: What’s been your biggest takeaway today? Here’s what they said: Reverse Mentoring I love this idea of pairing a Baby Boomer with a Millennial. I actually rely on my own son, [...]

How’re ya doing with those New Year’s Resolutions?

February 1st. Today is the day. Today is the day that Joanne, my trainer, says attendance at the gym will drop dramatically: “Oh yeah, like clockwork. I see it every year. First day of February all those people that got gym memberships to get into shape will give up on their resolutions.” She called this period after making a New Year’s resolution “the honeymoon”. “Everybody has good intentions, but it takes more than that to get into the habit of [...]

You Say I’m a Bitch Like It’s a Bad Thing

Not long ago I spoke to a group of high potential women in digital media about defining their personal leadership brand. During the Q&A one woman, a Vice President, said: Look, I appreciate that many of my colleagues need to learn to “Lean In” and all that, but that’s not my issue. I’m not afraid to speak my mind. I never have been. My issue is that when I speak up I’m called a bitch. A yes. The B-word. This [...]

I’ve Been Quoted in Forbes.com!

Thrilled that one of my clients thought to credit me with helping her build confidence at work. Kerri Palmer is Senior Vice President, Risk Management, and head of the Mid-Atlantic Women’s Network at Capital One. She was recently asked to be a guest blogger for Forbes / Entrepreneur. Her article: Want To Be More Confident? Stop Doing These 7 Things shares some wonderful insights. Have a read.    Share this today! Share List SGMB_URL = "http://carollempert.com/wp-content/plugins/social-media-builder/"; jQuery(".dropdownWrapper").hide(); SGMB_GOOGLE_ACOUNT = ""; [...]

Why Storytelling Works as a Leadership Tool

Earlier in the year I was invited to join one of my clients, as a guest speaker along side their CEO, Sean Kavanagh. The venue was a webinar for TrainingIndustry.com. Over 1,000 people registered to learn about Storytelling as a business tool. Our host started the conversation by asking: Why is storytelling so impactful? It’s a provocative question. I’ve given it a lot of thought in part, because I’ve earned my living as a storyteller and teacher of storytelling for over 2 decades. [...]

Leaders! Create unifying rituals this 4th of July

In the spring of 5th grade I overheard my mother talking to her cousin about a distant family member who’d recently passed away. He’d apparently been sick for a very long time. No one in the family could believe he lasted as long as he did. My mother was convinced that he’d “held on until his daughter was able to get the hospital.” I’d never heard of such a thing before. That someone could “hold on” was an enormous concept. [...]