How to Be More Positive in Your Work E-Mails

I’ve written before about the three dimensions of Executive Presence. They are:

1. What people see when they look at you—your ability to demonstrate poise and confidence.
2. What people hear when they are in conversation with you—your ability to create trust and psychological safety.
3. How people feel after they’ve had an interaction with you—your ability to connect with them and empathize.

Here’s a quick tip to help you recover from having made a mistake. This will increase your virtual presence as it relates to #3.