Communication & Influencing skills tips. Answers to your questions about how to deal with difficult employees, turn a no into an opening and gain clarity on your own messaging.
Last week I spent 2 days with a brilliant group of solution architects teaching presentation skills. My approach is to organize your material in a client centric way. A participant asked: "What [...]
One of my LinkedIn connections, George Costello, a very talented guy who owns Costello Creative Group, put out this query last week: “Tomorrow our studio is closed for a personal development day. One [...]
I've written before about the three dimensions of Executive Presence. They are: 1.) What people see when they look at you—your ability to demonstrate poise and confidence. 2.) What people hear when they [...]
Last week the CFO of a mid-market company here in Manhattan invited me to attend his Quarterly Town Hall meeting. He wanted my feedback on how well his team presented. I sat in [...]
My work requires that I travel. A lot. I spend so much time in airports that I can recite the security announcement from memory: “Do not leave your baggage unattended. Unattended baggage will [...]
One of the great joys of my job is the opportunity to reconnect with participants after a program and do follow-up coaching. I always begin these sessions by asking: “What can I help [...]
Last week I met with a young manager who was frustrated by the success of a colleague: I don’t understand how she gets buy-in to the exact same ideas I try to pitch. [...]
This year my husband and I received an adorable, yet mysterious Christmas card. It was signed by a woman neither one of us can remember ever meeting. “So”, my husband said as I [...]
Why is storytelling in business so impactful? I get asked this a lot. It’s a provocative question. I’ve given it a lot of thought in part, because I’ve earned my living as a [...]
When I was a kid the scariest place to be told to go was… the Principal’s office. The nasally voice of our school secretary would blast over the intercom and unaware, someone would [...]
